FAQ

The Ins And Outs of How We Do Business

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Billing & Pricing

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Payments Accepted

Once the work is complete you will receive an invoice containing the payment methods we have available.

We prefer to deal in "contactless payments" where possible. 

Cancellation Policy

We understand that events, accidents and weather conditions happen that may change the day, date and time we have scheduled your cleaning. In such event where you wish to cancel your cleaning, we ask that you provide us notice within 48 hours of the date the job would have been conducted. In the event of us having to cancel due to poor weather or otherwise we will always endeavor to give you at least 24 hours notice if not more, depending on the situation and reason for cancelling. 

Satisfaction Guarantee

We pride ourselves on a high level of professional cleaning services. If, for some reason you are not completely satisfied with the work conducted, we will take the needed steps to rectify this issue. At the end of the day, there is to be a level of expectation by both parties, and we will do all that we can, within reason, to ensure this level is met!